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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Submitting an Insurance Claim the Right Way | SERVPRO of Allen

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Allen is Here to Help® with your business' disaster recovery!

If you have ever suffered through a disaster situation, you know how overwhelming they can be. The chaos, the uncertainty and the sheer danger can be more than enough for someone to handle.

In any disaster scenario, keeping your family safe should always be your top priority. However, there will be steps that you need to take after the disaster is over in order to ensure a complete recovery.

We are here to help you with those steps! Our crew is trained to help you not only overcome any disaster situation, but we can help you submit an insurance claim that is the most accurate version of events.

Responding and Documenting

Disaster situations can be impactful whether they are caused by fires, floods or serious storms. Even though it may be overwhelming to think about, starting the recovery process right away can help you avoid a worsening situation. Compounding damage like lingering moisture, mold or mildew issues can leave you with more problems than what you started with.

Of course, making sure that your loved ones and neighbors are safe first is essential. Once you have determined that everyone is OK and that emergency services are not required, we want you to get us on the phone.

While you wait for us to arrive, take as many photos of your situation as possible. These fresh images will make sure that you are documenting everything accurately. The more images you get, the more comprehensive your insurance claim can be.

The Recovery Process

Once we arrive, our team will know exactly what to do to help you make a full recovery. First, we will want to make sure your home is secure to prevent further damage while we work, which means we will board up windows, lay down tarps and secure your roof.

After that, our highly trained technicians will start working on your restoration and reconstruction projects. We will focus on your quick recovery while also making sure to document the entire process as we go for your insurance company to reference.

We will focus on compiling an itemized list of your losses and then we will add that list, along with the images of your destruction, to your insurance claim to make sure we are getting you the best claim payout possible. In addition, we will also make sure your home meets insurance inspection standards to help lower potential costs.

Our goal is always to restore rather than replace, so we will work alongside you to save as many of your possessions as possible. Don’t leave your recovery to chance! Contact us day or night for a quick restoration while also receiving reliable help with your insurance claim.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

The Benefits of Using Your Hometown Restoration Team | SERVPRO of Allen

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Allen!

The sheer thought of suffering through a disaster can be overwhelming, not to mention experiencing one firsthand. No matter how frustrating it is or how much you don’t want to deal with it, taking action quickly can help you avoid more serious damage down the road.

Choosing a reliable restoration company is one of the most important things you can do when it comes to recovering the right way. Thankfully, SERVPRO of Allen is here to help.

We are locally owned and operated, which means that our team is always ready and willing to help our community get put back together after disaster strikes.

Choosing the Right Restoration Company

Experiencing home damage is one thing, but having to choose who should restore your home is entirely another. It might feel incredibly challenging to figure out what company to go with, but doing your research and taking the time to get it right can make all the difference.

You deserve a quick recovery, but don’t rush into picking a restoration company without ensuring you are making the right choice. The company you choose should be experienced, knowledgeable, friendly and very reliable. They should also be available 247 in case of emergencies!

SERVPRO of Allen proudly offers all that and more when it comes to what our community needs. Because we are locally owned and operated, the crew that comes to your door will be made up of your friends and community members from the Allen area. This unique connection to our community sets us apart because it helps us truly understand the area and each restoration project that we take on.

History in the Making

Having a friendly team that knows the area is one thing, but you also want to make sure that your restoration team knows what they are doing! SERVPRO® comes with the added benefit of having the resources of a national brand with the personal touch of a local business. We will always have the access we need to large teams and professional resources when we need them.

We all want to be on the right side of history, and SERVPRO has done just that. The national brand has been in business since 1967 and has grown to over 2,000 locations around the country, including ours here in the Allen area.

We ensure our team members are trained and certified to handle your recovery from start to finish. We are the total package when it comes to restoration and cleaning for your home and business.

We can also handle every part of your recovery from the initial tarping and boarding up of your damaged home to the final repairs of your ceiling, walls and floors. We are always honing our skills and working hard to make sure you make the quickest recovery possible.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Our Team Has the Training You Can Rely On | SERVPRO® of Allen

5/4/2023 (Permalink)

 img src =”team” alt = " group of 3 SERVPRO reps standing near a green semi truck at a work site ” > Is your home or business in need of restoration? SERVPRO of Allen is ready to help you recover.around the clock.

As homeowners, every decision you make for your home is important! While not all decisions have a major impact on your livelihood, they help make your house a home. When it comes to choosing who to trust to restore your damaged home after a disaster, the decision can be critical to your outcome.

If you were to experience a house fire or water damage in your ceiling after a burst pipe, would you want a highly trained and efficient team to handle your situation? Or would you be OK settling for a provider with fewer qualifications and less experience?

When you let SERVPRO of Allen handle your restoration, you know you are in good hands. We take the time to be properly trained on the most advanced restoration techniques, and we ensure our team has the certifications they need to make sure all procedures and policies are followed.

We Partake in Industry Training

We want to make sure we follow all required standards when it comes to cleaning and restoration. That’s why our team follows the IICRC standards and takes courses geared toward the work that we do. These courses we follow include topics like:

  • water damage restoration
  • fire damage restoration
  • mold remediation
  • carpet and upholstery and cleaning

We don’t stop there! We also offer Employee Certification Training to all of our technicians to make sure they have the knowledge and resource base they need to succeed. This training can be done at each individual’s pace, allowing our team the time they need to fully understand the processes and procedures.

Additional Learning Opportunities

Once our employees are trained and onboarded with our team, that doesn’t mean the learning has to stop. They all have access to continuing education classes and e-learning courses to help expand their knowledge base and stay informed on current best practices.

Our ultimate goal is to ensure everyone has the tools they need to help our community overcome any type of home damage. We can thank a lot of our training for our success in doing so!

Having the most up-to-date information and industry procedures allows us to change our processes to provide you with the most thorough restoration possible. Technology is changing all of the time, so we want to make sure we have the right materials and equipment to help you overcome your situation.

Why This Is Important for Customers

Having a company that you can rely on is crucial! Our training and certifications ensure that your restoration project is completed to the highest standards, and we guarantee your satisfaction when we are through.

Other companies may restore your home, but could overlook a hidden water leak or leave behind a lingering odor. Not with SERVPRO of Allen! We will take care of you and leave your home just the way it was before the damage occurred.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

The Restoration Experts You Can Trust | SERVPRO® of Allen

4/21/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO Allen has the tools and team to help your home return to a normal state quickly.

Water Damage

Flash flooding happens in the blink of an eye. Whether it be an inch or a foot of water, any water damage at all can produce a serious impact. In fact, floods cause more than $10 billion in damages nationwide every year.

If you own your own home or are a business owner, unexpected flooding problems can cause major headaches to your family and your business. Thankfully, SERVPRO has the tools you need to tackle the damages and help you get back on track. We will help you understand the extent of the damage so you are able to take the proper steps towards full restoration.

We have the skills and tools to detect moisture and dry up standing water quickly. We also can assist you in developing a water damage restoration plan to ensure your home stays clean, dry and is restored to its preloss condition.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.

If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

This process is a very thorough, step-by-step procedure to make sure we assess and understand the extent of the damage to help return your space back to its original condition.

Storm Damage

Storms can wreak havoc on our homes, especially when you aren’t expecting the severity or location of the damage. Our goal is to always be there for you and to help you bring your home back to its pre-storm condition as soon as possible.

With tornado season looming here in Texas, it is more important than ever to have a plan in place in case of a weather emergency. If a major storm hits Allen and overwhelms local resources, we have access to equipment and other materials from our other 1,950 locations to ensure a quick and reliable response to your needs.

Storm and water damage can damage the structure of your home, but storms can also damage personal belongings and possessions. SERVPRO specializes in content restoration, with the mindset of restoring rather than replacing. Your family heirlooms and fine furniture are important to us as well!

What Sets SERVPRO Apart?

We are here when you need us and are waiting patiently for your call. You can reach out to a SERVPRO expert via our 247 Emergency Line day or night and receive immediate assistance.

Our experts in the big green trucks are part of the No. 1 cleanup and restoration team in the nation with more than 50 years experience. We’re locally owned and operated, but we’re also backed by a network of more than 1,900 locations around the United States. You can count on us to have your home or business back to "Like it never even happened." status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Finding a Restoration Company You Can Trust | SERVPRO® of Allen

10/7/2021 (Permalink)

three green SERVPRO trucks lined up on a side street You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Allen.

Disasters come in all shapes and size—there is no one size fits all! Whether you’ve experienced a tornado, severe thunderstorm, fire or a flood, odds are you’re going to need the services of a restoration company.

When the time comes, you’re going to need to act quickly to decide who is going to be your restoration partner.

There are some vital questions you need to ask when looking for a service and restoration company:

Are They Trustworthy?

Sadly, not everyone who shows up after a disaster is here to help. Disasters bring out scammers, and all they want is a quick buck without having to do the work. Local contractors with ties to the community are in it for the long haul.

We’ve been around the block, so to speak. We’re part of a national company that has been in business for over 50 years, and we’ve been helping people that entire time. We have millions of satisfied customers to prove it.

Moreover, national brands like the PGA Tour trust us to get their facilities and tour stops and restored should a disaster strike an event.

How Fast Can They Get to Me?

Speed is important during an emergency. You’ve got to reach someone right away, and they should have the resources to respond to your needs immediately. Especially if it’s a large local disaster.

When a storm rips through town and creates a mess, we’re on call 24 hours a day to respond to your restoration needs.

Is a Fleet Available If Local Resources Can’t Handle It?

SERVPRO of Allen is locally owned and operated, which means there’s always a team right here in Allen ready to act. But if there is a surge of activity at hand, your local franchise is backed by the full, nationwide network of SERVPRO franchises.

We’re experts at sending disaster response teams from across the region to support a franchisee that is experiencing significant demand. This ensures every homeowner gets the attention they deserve.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Why SERVPRO Is the Solution | SERVPRO® of Allen

9/12/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Allen is your local restoration expert.

When you’re in charge of a business or household, it’s your responsibility to make sure everything runs smoothly, to manage your limited resources and keep morale high.

When a disaster strikes, everything changes. Priorities have now shifted from day to day operations to disaster recovery. You sense the pressure to step into a role that you weren’t prepared for.

Disaster recovery is why SERVPRO exists, so let us relieve you of that pressure.

Trusting SERVPRO is a good idea when life tosses you a lemon.

Ready at a Moment’s Notice

We’re on standby all the time waiting for your call. When you call, we can be there fast. After all, we know you don’t have time to wait when the disaster strikes.

Since we’re ready when you call, we’ll be out faster than anyone else.

We’re Quick to Respond to Any Disaster

When disaster strikes, we know how important it is to respond quickly. Every second counts.

As each minute passes, mold spores can grow and spread, more smoke smell can permeate the facility or more water damage can occur. That’s why response time is so important! With a local SERVPRO office right here in Allen, you can benefit from a local company with national resources.

Whether Residential or Commercial, We’re Prepared for Both

Disasters crash into businesses or homes in an indiscriminate way. Disaster damage makes you a victim whether it’s your home or business.

We’ll craft a solution for any occurrence. We can get your home or business back to normal in no time, which means you can get back to your normal routine.

Property Restoration "Like it never even happened."

Restoration and recovery takes time, and we’ll stay with you until it’s finished and your property is restored to its absolute best state.

When the World Changes, We Change with It

Today’s world is ever-changing, and when new cleaning techniques are needed we create them. Disease prevention is on everyone’s mind these days. With that in mind, we offer cleaning and sanitization that go above and beyond traditional janitorial services.

If you’re looking for a working or shopping environment that is safe and secure from today’s disease risks, we can provide you with a hyper-clean environment and instill trust and confidence that your facilities are sanitized.

From time to time, disasters happen, whether it’s a hurricane, wildfire or a burst pipe. When it does, your local SERVPRO is ready to help you get your life back to normal.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Allen.

Copyright © 2021 SERVPRO of Allen

Why SERVPRO®? Our Tech Is Tops. | SERVPRO® of Allen

12/18/2020 (Permalink)

storm debris stilling on curb outside of red brick home near me At SERVPRO of Allen, our cleaning and restoration services are powered by advanced technology. Contact us today to learn more.

When you picture after-storm clean-up, something like this might come to mind: a mop and a bucket. A big dumpster full of torn-out drywall. A bunch of fans pointing at a wet carpet.

Those may all be part of the picture, but they’re only a part. At SERVPRO, our cleaning and restoration services are powered by advanced technology.

Let’s Talk Water

When it comes to water removal, SERVPRO uses several technologies to detect and extract water, then dry the remaining structures and their contents.

Moisture Meters. At SERVPRO, we deploy moisture-detection devices to “see” moisture that may be hiding in the wall, under the floor or elsewhere. A hygrometer can detect humidity in a room, leading us to make a deeper investigation. Infrared devices point our technicians toward problem areas using the principle that wet materials tend to be cooler than dry ones.

Drying Out. For removing water, SERVPRO uses a variety of drying-out equipment, including industrial-grade fans and dehumidifiers. The speedy air movement handily removes moisture from the air and pulls it from substances, protecting them before they’re overly damaged.

Clean Chemistry

When it comes to removing odors—and the microbes and other substances that cause them—SERVPRO again invests in technology that’s proven effective.

First, machines remove airborne contaminants such as mold spores or particulate matter from smoke. Next, we apply OSHA-approved products to destroy germs and contaminants. Our products are EPA-certified against harmful bacteria, fungi, molds and—most recently—COVID-19.

New advances are constantly being made in restoration technology. At SERVPRO, we invest in keeping up with the trends. But even though we use the latest cleaning technology, we do stick with one old-fashioned principle: When we restore and clean your home or business, we keep your health and satisfaction front of mind.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for assistance.

Come join our team at SERVPRO of Allen!

9/25/2020 (Permalink)

Do you want to help people? Are you a service driven professional looking for a career where you can help those that have been impacted by a water or fire loss?

If this is you, SERVPRO of Allen is currently looking to fill positions in water and fire mitigation, content and structure cleaning and mold remediation.

We are also looking for construction professionals for our sister company Rocklett Construction LLC with both full-time and sub-contract opportunities.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.

    Please call 469-247-4429 for more information or email your resume to office@SERVPROallen.com

We are Cleaning Experts

6/6/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Allen, 469-247-4429

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Teamwork Makes the Dream Work

6/7/2019 (Permalink)

Go team!

At SERVPRO of Allen, we feel we have one of the best teams around. Our crew members are available 24 hours a day, 7 days a week, 365 days a year to respond to and help take care of all your emergency service needs. Throughout their day, our crews wear many different "hats," and tackle the job at hand! We are proud that we have such an amazing team here at SERVPRO of Allen. 

Being a part of the restoration and emergency service industry, our crews get called out at all hours of the night. We are proud to have such a great group of people willing to take on this task. There are times when our crews have had to miss holidays with their families in order to serve our customers, but they always do it with a smile! We are very proud of our team!!  

Let us take care of all your Restoration needs!

24 Hour Residential and Commercial Restoration

5/14/2019 (Permalink)

Call SERVPRO of Allen for your restoration needs!

SERVPRO of Allen provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the experience to handle your restoration or cleaning needs. With our highly trained restoration technicians, and advanced restoration and cleaning equipment, we are exceptional in our industry. 

We offer residential and commercial services. Whether your home needs emergency water damage restoration, or your upholstery cleaned, you can rely on SERVPRO of Allen. Our technicians have extensive cleaning and restoration training and can make your property look its best.

When fire or water damage strikes your commercial property, every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.